Operations management and supply chain management are areas within a business that often work in parallel and whose processes also often overlap. This is because operations strategy is heavily reliant on the timelines of the supply chain.  The Chartered Institute of Procurement & Supply (CIPS) states on its website that “Operations management is the business […]

A business plan has long been held up as a fundamental and foundational document in getting a business idea off the ground. Every business starts with a business plan. It may initially start out as scribbles on a paper napkin or a beer mat, but ultimately, it will become a formal document that contains business […]

Complexity leadership theory (CLT) has risen to prominence in recent decades as it looks to understand how successful organisations thrive in turbulent times and even in crisis. CLT focuses on emergent processes within complex systems. Despite its name, CLT does not fixate on a leader as being the key player in the success of an […]

Customer segmentation is an exercise carried out in digital marketing to understand a brand’s audience. It is one of many data analytics practices that supports both small businesses and leading companies in their marketing efforts. Data analysts are often specifically employed to carry out this work. Ultimately, if you better understand your customer base, you […]

Education is a system of learning that allows the acquisition of knowledge, skills, morals, and values for personal development. It’s interesting to think about how education began – as the transmission of cultural heritage from each generation to the next.  Education is not just about completing exams and gaining qualifications from an educational institution. It’s […]