Operations management and supply chain management are areas within a business that often work in parallel and whose processes also often overlap. This is because operations strategy is heavily reliant on the timelines of the supply chain.  The Chartered Institute of Procurement […]

A business plan has long been held up as a fundamental and foundational document in getting a business idea off the ground. Every business starts with a business plan. It may initially start out as scribbles on a paper napkin or a beer mat, but ultimately, it will become a […]

Complexity leadership theory (CLT) has risen to prominence in recent decades as it looks to understand how successful organisations thrive in turbulent times and even in crisis. CLT focuses on emergent processes within complex systems. Despite its name, CLT does not fixate on a […]

Customer segmentation is an exercise carried out in digital marketing to understand a brand’s audience. It is one of many data analytics practices that supports both small businesses and leading companies in their marketing efforts. Data analysts are often specifically employed […]

Education is a system of learning that allows the acquisition of knowledge, skills, morals, and values for personal development. It’s interesting to think about how education began – as the transmission of cultural heritage from each generation to the next.  Education is not […]

A business model is a template of how a business will make money and turn a profit by using a particular system. The most successful business model for a brand can be selected by defining its products or services, understanding who the audience and key customers are, and […]

Sentiment analysis is a key tool for online companies to learn about their audience by understanding how people feel about their products or services. It is also sometimes known as opinion mining and combines elements of natural language processing (NLP), computational […]

Cultures of thinking emerged from Ron Ritchhart’s 2015 book Creating Cultures of Thinking: The 8 Forces We Must Master to Truly Transform Our Schools. The book was written as a response to the increasing emphasis in education on test-taking rather than developing students’ […]

Too often, organisational initiatives aimed at addressing issues of workplace diversity and ethics fall short of their intended goals. Too often, they’re ‘sticking plasters’ which fail to meaningfully address underlying problems; in many cases, short-term enthusiasm and […]

Recommendation systems are filtering systems used on digital platforms. Sometimes called recommender systems, these are the mechanisms that suggest movies or shows to watch on Netflix, books to read on Amazon, and people to follow on Instagram based on your user preferences […]

Creativity in an educational context is often thought of in terms of creative subjects such as music, art, and drama. These subjects certainly nurture creativity, but creativity is an integral part of teaching and learning across all subjects. It involves an active curiosity […]

We live in a highly interconnected world where international business has expanded and flourished, particularly since the 1980s when globalisation started to become the norm. However, trade’s share of global GDP peaked in 2008 and has consistently fallen in the last decade. Many […]